Romain STALEY

Portfolio en Gestion de Projet

Development of a web portal to monitor and make requests for access to sensitive industrial sites

The aim of this project was to design and deploy a web portal enabling users to efficiently manage and track requests for access to industrial sites. The main objective was to centralise the authorisation and traceability processes to improve security, regulatory compliance and the user experience. The project was carried out in a complex environment, with several stakeholders and strict requirements in terms of confidentiality and data management.

Contexte, Rôles, Responsabilités

Contexte

Client

International group in space industry

Date & Durée

2024 (6 months)

Objectifs

Facilitating the process of requesting entry to a secure site (DGA authorisation required), while ensuring the secure handling of personal information via a web portal

Périmètre

writing in progress…

Défis & Contraintes

Process compatibility: adapting solutions to the varied needs of procurement, prime contractors, security, DGA and suppliers.
Lack of visibility : modelling the impacted business processes before coordinating them with the portal.
Relationships and availability: managing the low availability of players and the historical tensions between them.

Parties Prenantes

The end customer
Security
Procurement
DGA
Supplier representatives
A team of developers and a graphic designer represented by their project manager

Rôles & Responsabilités

Overall project management: coordinating the various stages of the project, monitoring deadlines and managing the allocated budget. Ensuring that project objectives are met while respecting constraints.
Stakeholder facilitation: Identifying and aligning the needs of end-users, technical teams and decision-makers to ensure a common vision.
Risk management: Identifying technical and organisational risks, defining corrective and preventive plans and ensuring that they are implemented proactively.
Quality monitoring: Implementing a test and validation plan and review processes to ensure that deliverables meet expectations.
Training and knowledge transfer: Ensuring that our teams are fully conversant with the portal’s tools and processes.

Les phase du projet

Les phases du projet

1. Démarrage

Needs analysis: workshops with stakeholders to gather functional and technical requirements.
Definition of objectives: Drawing up a specifications and requirements document specifying expected deliverables, constraints and success indicators.
Business process modelling: Mapping and analysis of existing processes relating to the management of site entry requests.
Project structuring: Implementation of a methodological framework based on an agile approach to encourage adaptability and iteration.

2. Planification

Planning: Creation of a detailed schedule including key milestones, critical stages and intermediate deliverables.
Definition of responsibilities: Drafting of a RACI matrix to clarify the roles and contributions of each team member.
Communication plan: Setting up communication channels and tools to ensure a smooth flow of information.
Risk management: Drawing up a risk register including their classification, probability and potential impact.
Resource forecasting: Estimating the budget, manpower and technology requirements for each phase.

3. Exécution

Technical development: Supervision of development sprints, review of technical deliverables and organisation of functional tests.
Change management: Implementation of a structured process for incorporating feedback and adjustments without compromising deadlines.
Work monitoring: Running weekly meetings to assess progress and resolve any bottlenecks.
Team coordination: Facilitating collaboration between developers, designers and business experts.
Reporting for decision-makers: Preparation of regular summary reports for decision-makers, including progress made, risks identified and corrective actions taken.
Intermediate validation: Organisation of functional reviews with users to adjust the portal in line with actual requirements.

4. Surveillance & Contrôle

Performance indicators: Implementation and monitoring of key performance indicators (KPIs) to assess compliance with deadlines, costs and quality.
Deviation management: Identification and proactive resolution of deviations from the initial schedule or objectives.
Review of deliverables: Regular validation of delivered functionalities to ensure they comply with specifications.
Monitoring reports: Preparation of clear, regular reports to keep stakeholders informed of progress.
Continuous testing: Organisation of test campaigns to detect and correct any faults quickly.

5. Clôture

Final review: Organisation of a project review to validate the final deliverables with the stakeholders.
Skills transfer: Delivery of full documentation and organisation of training courses to ensure optimum use of the portal.
Archiving: Centralisation and backup of key project documents to ensure future traceability.

Outils, Méthode utilisés & Résultats

Outils, méthodes utilisés & Résultats

Outils & méthodes utilisés

Microsoft Planner: Task management, sprint tracking and feature prioritisation.
Microsoft Teams: real-time communication and collaboration.
Internal EDM: Centralised documentation and sharing of key project information.
Agile methodology: iterative approach for greater flexibility and better change management.

Résultats obtenus

Securing sensitive data
Strictly limiting the handling of critical data to approved players and tools, reducing the risk of breaches and ensuring greater compliance.
Simplification of processes
Centralisation of request management, eliminating silos and reducing errors associated with disconnected workflows, for smoother, more structured processing.
Increased efficiency
Eliminate redundant steps and automate repetitive tasks, reducing lead times and optimising resources.